Help center

We're here to help

Questions, bugs, or account issues — send a message and our team will reply by email.

Direct email

support@getaftershot.app

Prefer email? Write us anytime — we read every message.

Response time

We usually reply within 24 hours on weekdays. Include your event code if the issue is event-specific.

Send a message

Goes straight to our support inbox.

Common questions

How do I join an event?

Open Aftershot, tap Join, and enter the host's code from the event details screen.

Why can't I see photos yet?

Aftershot is a blind camera until reveal. Photos appear once the host timer ends or they reveal manually.

How long are photos stored?

Events and photos delete automatically after 90 days. Save favorites to your camera roll before then.

How do I delete my account?

Profile → Delete Account. This permanently removes your profile and hosted events.

Download on the App Store